Standard hours vet emergency
If your pet is experiencing an emergency, please call us first.
As a general practice clinic, we do our best to assist in urgent situations; however, we are not always able to accept walk-in emergencies. On some days, our veterinarians may be in surgery or unavailable to attend to an emergency case immediately.
By calling ahead, our team can:
- Assess the urgency of your pet’s condition
- Advise whether we are able to see your pet straight away
- Direct you to the most appropriate care option if we are unavailable
If your pet requires immediate attention and we are unable to assist, we will help guide you to a nearby emergency or after-hours veterinary hospital.
📞 Please call us before arriving so we can best support you and your pet.
For non-emergency issues, please book online or call us to make an appointment.
Consultation hours
- Mon-Fri
- 8:00am - 5:00pm
- Saturday
- 9:00am - 1:00pm
- Sunday
- CLOSED
- Public Holidays
- CLOSED
What to do in an emergency
If your pet has had an accident or is showing any of the following symptoms, they require emergency care.
Signs of an emergency:
Distress or drooling after eating a bone or other object
Excessive coughing, vomiting or diarrhoea
Fatigue causing pet to collapse
Straining to urinate or defecate
Overheating or heatstroke
Ingesting of poison (rat bait, snail pellets, human medication)
Changes to breathing (faster breathing, harder breathing or panting excessively)
Steps to take
Stay calm and assess the situation
Remain calm and ensure you and your pet are removed from further harm.
Handle your pet carefully
Remember when handling your pet that they are in pain/distressed and may act unpredictably.
Call ahead if possible
Call us or the nearest emergency center for immediate first aid advice and to allow them to prepare for your arrival. *First aid does not replace veterinary treatment.
Help your pet safely to the car
Towels/bedding may make it easier for you to carry your pet into the car, especially if they are in pain or unable to walk.
Transport safely
Drive safely to the vet and take someone with you, if possible, to monitor your pet on the journey. Call the vet for assistance getting your pet out of the car if required.